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Information Shipping & Returning

 

Dispatch & Delivery

 Postage & Packing charges for EU and international orders
 
1St option
 
By mail
1st  Class Priority Letter , Registered Mail 
1 to 50.99 euro purchase there is a 10,00 euro delivery charge ,   51.00 euro or more  – Free of Charge
 Delivery time:
EU                    : usually 3-7 working days
Rest Of World : usually 5 -20 working days
 
2nd option
By UPS
 
Delivery time - EU 3 working days
Rest of the world 3-7 working days
There is delivery charge no matter buying items
 
 
B2C Delivery
 
Deliveries are made from the Pansocks warehouse.
Orders to countries outside of EU may be subject to local VAT, import duties and/or taxes, which are levied once your package reaches your country. Pansocks ships your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. Any additional charges for customs clearance are the customers’ responsibility.
Unfortunately Pansocks has no control over these charges and cannot predict the amounts charged.
Please contact your local customs office for more information.
If your country is part of the European Union (EU), prices include VAT.
 
All orders received before 2 pm (GR) Monday – Friday (excluding Bank Holidays/Christmas) will be dispatched on the same day.
Orders received after 2 pm Friday, on Saturday and Sunday and Bank Holidays will be dispatched the next working day.
 
Returns & Refunds
 B2C Returning an item or order:
If, for any reason you would like to return your order within one week of their delivery date accompanied by the original invoice/receipt, Pansocks offer a full refund or exchange. This does not apply to articles which have been used, removed from their original packaging or damaged.
Pansocks cannot accept returns where labels have been removed. Products purchased on sale (discounted price) are not eligible for return or exchange.
 You are responsible for the shipping of returned items back to Pansocks. Items lost in transportation will not be compensated for.
 For returning orders you must pay for the postage and return your item(s) to:
 
Pansocks
X. Trikoupi 197
Panetolio 30003
Etoloakarnania
Greece
Fax +302641051116
e-mail: info@pansocks.gr
 

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